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- After verifying her account and requesting a withdrawal, the casino canceled the request and confiscated the winnings, citing an alleged nadprogram term violation.
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The player from Canada is dissatisfied that the casino confiscated his winnings after reviewing his gameplay. The player from Spain reports unauthorized deposit of 100 euros taken from his account aby the casino. He had owo block his cards and face consequences jest to avoid further issues. Additionally, he found issues with a game freezing leading owo losses. The player from Australia had submitted a withdrawal request less than two weeks prior jest to contacting us.
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The complaint was marked as unresolved since the casino did not respond to the complaint thread and had not provided sufficient evidence. The issue was resolved successfully by our team, and the complaint was marked as ‘resolved’ in our układ. He reached out owo support but received w istocie assistance and państwa frustrated with the situation. The complaint państwa resolved when the player confirmed that he had received his funds back.
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